Bob Vieno & Associates, Inc., Customized Training Since 1970

For over 30 years we have specialized in sales training, management training and customer service training. Our success is directly attributed to the proven skills and techniques which produce immediate as well as long-term positive results.

The never-ending goal of Bob Vieno & Associates is to provide the highest quality training available. We are dedicated to the development of new techniques in order to help industry achieve it's growth goals.

In addition to regularly-held public workshops, Bob Vieno & Associates specializes in the development of customized on-site programs.

Bob Vieno, CEO

1969 - Present

Business consultant, trainer and public speaker for over 30 years. Trained thousands of companies throughout North America, such as Commonwealth Propane, Pizza Hut, Textilease, AmeriPride, Western Uniform & Towel Service, Century 21, General Medical, Chuck Norris Karate Studio and WRVQ Radio, to name a few.

Wrote and produced numerous training programs, including: Secrets of Successful Selling, The Chase Selling System, Professional Management Techniques, The Chase Sales Management System, Professional Telephone Selling Techniques, Keeping Customers (Versions I & II - for front-line customer service and route training) and Employee Team-Building & Development Skills.

Developed The Chase Selling System, a highly efficient turn-key selling system for companies with outside salespeople. Most clients experience a 35 to 100% increase in sales using this proven system. One client increased sales by $20 million in only 12 months.

Wrote and produced 24 video training programs used by companies such as Ford Motor Company, AT&T Communications, Philip Morris, Federal Express, CBS, Inc., Goodyear and Toro International.

1965 - 1969

Line One Field Manager for Combined Insurance Company of America. Affiliated with W. Clement Stone, Chairman of the Board and co-author of Success Through a Positive Mental Attitude.

Responsible for hiring and field-training salespeople. Operated one of the most profitable territories in the US, with an above average customer-retention ratio.

Broke industry sales records by selling over 100 insurance policies in one week, 52 times in a three-year period. Also sold 88 policies in one day and 240 in one week, all made while cold-calling door-to-door.

1960 - 1965

Account Executive (Advertising) for WVEC TV.

General Manager and on-air announcer for WTID Radio.

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